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Testimonials
We place enormous value on client feedback. Positive feedback keeps us enjoying our work and putting heart and soul into it. When we do get any negative comment it is taken very seriously and the issues addressed by the guiding team at our post-season meetings. This helps us maintain the highest quality in our service to you - please keep the feedback coming!
Below are some comments from recent seasons which will hopefully illustrate our approach to guiding and running courses.
- 2007
- Summer 2006
- Ice climbing courses Winter 2006
- Summer 2005
- Hotel Feedback
- 2005 - Winter Ice & Ski courses
- Summer 2004
2009
Summit and Skills 4000m
Just a few words to express my satisfaction in choosing ISM
this year.
Being a last minute merchant I had waited till the end of July before deciding
that an Alpine challenge was the order of the day. That did not seem to be
a problem when booking, and more importantly the range of course options available
meant that there was no compromise on the type of holiday I was after. Within
10 days of that wanderlust feeling popping into my head I was off.
The accommodation, the structured activity programme and the friendly positive
atmosphere all meshed to enhance the experience. Even the weather seemed to
be under control as well. The guiding was superb, and tailored to each team
member’s
strengths and weaknesses. I personally gained a tremendous amount of practical
knowledge that I used directly in my Mountain Leader qualification. It almost
seems faintly surreal to think how quickly the landscape changed from being
at home in Yorkshire, to glacier work in a beautiful Swiss valley, to summiting
a 4000m peak.
Now the adrenaline has subsided and I have bored my friends with the stories,
I am left with the feeling that I definitely made the correct choice. I fear
this could become addictive and I have my sights fixed on the next adventure.
Once again, many thanks. Sean Crane
Summit & Skills was fantastic. Steve worked
hard to make sure we got the most of the week based on our own skills
and experience whilst making sure we got up some peaks and had fun. Honestly
can't fault the guides in any way whatsoever. Both Steve and Adrian were
fantastic at making all feel welcome, instructing skills and tailoring
the weeks to ensure the most was achieved. Both have superb knowledge
of the mountains that they are willing to share, teach skills and impart
knowledge very well. Both were without ego or agenda and honestly felt
that they just wanted their group to get the most out of the week. When
I wasn't feeling great on Mont Blanc plateau Adrian was willing to change
plans at drop of a hat to make sure I was OK whilst still ensuring the
other party member got most out of week. Both Steve and Adrian are a credit to the ISM name and guides in general
and I would like to give them a HUGE Thank You for making my time in
the Alps this summer so special.
Declan Tuer
Hi, I wanted to give feedback for the Summits and Skills
course I took from August 19th - 26th. I just wanted to let you know
that the guides were amazing and we had a fantastic time. We will for
sure be doing another ISM course in the future. Thanks.
Lisa Choi
This was my first time with ISM and my first time doing any
serious climbing in the Alps. Your advice regarding which course to take
and how long to go for was invaluable and proved to be spot on. Thank
you. The other great thing with ISM is that the price is fully inclusive
so you know exactly where you stand.
I found the course content well thought out. The skills & techniques
(rock climbing, crampon & ice axe work, knot & rope work, moving together and crevasse rescue) led well into the mountain climbing.
Although I have used some of the skills & techniques in the UK it was good to put them in an Alpine context and I learnt
a lot. The instruction was intensive and allowed everybody to practise the
skills within the confines of the time available. The choice of the two peaks
climbed (Pigne de la Le & the Weissmies) was good with interesting rock and snow ridges. The Weissmies
really stretched us as a group (we did not get back to the hut until 4.30pm)
and we would have struggled with too much physical activity on the Friday.
The sense of achievement, however, was enormous. Thanks go to Thomas for leading
us through the day, despite him not feeling well.
We were all determined not to waste the Friday and to undertake some form of
'Alpine' activity. A whole range was offered and the Via Ferrata proved an
excellent finale. A week during which I was pushed close to my limits, but
got huge satisfaction.
John Atree
Alpine Introduction
I just want to say thanks to Steve Jones, who led the team
starting 5-11/july/09 in Switzerland. An excellent leader, coach and
a person who you could want to be with you if you ever needed expert
help. Superb. My thanks to him and ISM for a wonderful session.
Ayesha Ismail
Mont Blanc Special
Not a day has gone past that I have not thought about getting
to the top of MT BLANC! The way the course was run was very pleasing
to me. The Grand Chalet hotel, staff, meals and accommodation was excellent.
Our guide was very professional in everything he did and we were very
well looked after in all the huts and well guided on the Grand Paradiso
and Mt Blanc routes. I would not hesitate to recommend ISM to anybody
wishing to undertake any of their summer or winter mountaineering courses.
Thanks Eira too for all your help in the past; I hope to get back again
to try something else.
P.S. Pat thanks for the extra peak on the way down from Mt Blanc!
Peter Taylor
Genuine enthusiastic leadership from a very well respected
guide. Pat with his commitment to excellence in mountaineering has ensured
that I’ve enjoyed one of the best week’s adventures I’ve ever had. This course has made me even more committed to the great outdoors
and has managed to breakthrough my fear of heights, pushing me through
my comfort zones in a controlled guided manner.
Steve Joynes
Classic Alpine Summits
Just a quick note to say I had a great time on the Classic Alpine Summits course
earlier this month.
Thomas, as usual, was a great guide and great company. He is a credit to ISM
and why, like all your core guides, I keep coming back.
All the best,George Gibson
Classic 4000m Monte Rosa
Just writing to say "Thanks" for
a brilliant trip last week.
Although I found it very strenuous, Thomas, our Guide was brilliant. Also,
I do hope ISM will be hiring Phil again - he was everything you expect in a
(aspirant) Guide, strong, steady, knowledgeable etc. he was also extremely
good company in the huts. Having since found out about his book (he, modestly,
hadn't mentioned it) it was a privilege to have spent the week with him.
I'm sure you'll be seeing me again.
Thanks, Steve Hibble
Custom Course
I had a great time on my Classics week with Anders and Sarah (crikey, she's
fit and strong!) and Michael (although his poor knees only lasted 2 days).
Weather was great. (How does Anders always know where and when it'll be good?)
Can't wait for next year! Anders tells me he has ideas and I'm not allowed
to hang up my crampons yet!
Best regards,
Teresa Potter
2008
Summits & Skills 4000m
I wanted to say how much I enjoyed the Summits and Skills 4000m
course that I attended with two of my children, Matthew and
Joanna, in Leysin a couple of weeks ago. Please pass our
thanks to Adrian Nelhams and the other guide/instructors,
Jonathan and Daniel, for an excellent, interesting and well-run
course. All three were very good at making us think through
everything we had to do; the regular stops while climbing
for a short explanation on "this is what I am thinking
about/looking at right now, so that when I come to have to
do X later I'll be able to make the right decision",
to encourage forward planning and personal safety, were invaluable.
As a complete newcomer to climbing and mountaineering, the
course provided me with some significant challenges (which
was, after all, part of the reason for doing it) but it is
a testament to the skill and experience of the instructors
that at no time did I feel unsafe and every aspect of what
we learned and did was enjoyable.
I would particularly like to comment on Adrian's leadership
of the course, which was first-rate. As well as finding just
the right balance between direct teaching and allowing us to
learn important lessons for ourselves, he handled a couple
of difficult situations with tact and diplomacy in a way that,
I believe, left everyone feeling they had been fairly treated.
There were 12 of us in total on the course aged between 19
and 53 and we all got on together very well, supporting each
other through the exercises and climbing, and building up a
very good level of trust and some lasting friendships. Although
I suspect that we were fortunate in having a particularly friendly
and easy-going group, some at least of the credit for the way
the group got on together must go to Adrian who clearly regarded
the group dynamics as an important contributor to the success
of the week, and the way he handled both the situations I have
just mentioned as well as the week more generally certainly
promoted the cohesion of the group.
So, 10/10 to everyone involved at ISM, and many thanks. I can't
wait for the next opportunity to get back into the mountains!
Michael Firth
Just great! Thanks to all at ISM. I will be back.
Thanks again for making an old man very happy!
Robert Grundy
Everything about the arranging of my booking went extremely
efficiently.
The course content was excellent. My technical rock climbing
was some
time ago and I learned a great deal, especially alpine techniques,
rope
work and how to travel safely in the mountains.
Guiding and instruction was fantastic. I was in the group led
by Paulo
and he was tremendous. He made sure that everyone in the group went
through every aspect of training and was competent. Each group member
experienced every aspect of the training. He is very supportive and I
would hope he becomes as permanent a feature as is possible in ISM. He
certainly represents everything good about professional Alpine Guides.
Michael Grounsell
Just a quick e-mail to thank all involved in the running and
organising of the above course, it really was a great week,
and I think I speak for everyone. Don't know where I go from
here!!!! But maybe in the future you will hear from me again.
Many Thanks.
Peter Taylor
Course content was excellent. Completely met and exceeded
expectations.
Guides identified early on the different ability levels of
participants and
included additional activities for the most able and extra attention for
those in need. I can not emphasise this enough. Superb.
Steve Jones is a legend. Fantastic guide. Patient, knowledgeable, a
seasoned pro..... He needs no further accolade; he is the 'boss'.
Matt Helliker is incredible. Please use him again and make him a regular on
your program. Get him now before he is flooded with work, he will be in huge
demand (we are looking at booking him as a private guide for winter ski touring).
Bang up to date knowledge, patient delivery, intuitive perception of clients
needs, approachable, incredible fitness, etc. I cannot say a bad word about
Matt. This guy will be in high demand.
Muller
The course was absolutely brilliant and exceeded my expectations;
on the strength of last week's experience I wouldn't hesitate
to recommend ISM.
It is some 26 years since I last climbed in the Alps and I
wasn't sure how I would cope physically or mentally. The structure,
content and pace of the course were just right for me; my knowledge
and confidence during the week were built up so that the climb
of the Weissmies seemed straightforward. The amount we were
taught about movement on difficult terrain, crossing glaciers
and crevasse rescue has given me the confidence to plan to
visit the Alps with friends (probably others from the course)
in the future. I was also impressed with the way that the acclimatisation
was managed so that we had no problems with the altitude on
the Weissmies.
The success of the course is largely dependant on the guides.
Adrian, Jonathan and Daniel were fantastic; thoroughly professional,
clearly very experienced, great tutors, patient and also good
company. I always felt totally secure in their hands and would
have no hesitation in being guided by any of them in the future.
As I said on the phone, I am currently planning to do another
course next year (probably the 4000s Monte Rosa) and would
be grateful if you could ensure that I am on the mailing list
for the new brochure.
Ian Fleming
Technical Alpinism
Recently had the privilege of joining your Technical Alpinism
course. I have been looking forward to this for some time and
the ISM did not disappoint – it was extremely well organised,
a great learning curve and, most importantly, damned good fun.
The guides’ ability to make the best of the unstable
weather was truly impressive and went to ensuring that we got
the most out of the course. Anders, Daniel and Dave were friendly,
professional, safe and generous with their clearly vast knowledge.
I particularly appreciated that they recognised Mark and myself
as a climbing team and allowed us to extend ourselves – this
was enormously beneficial in the following week when we headed
to Chamonix for our own adventures and I can tell you that
the ISM were largely responsible for our enjoyment there too,
both from our own preparation and from the information on must
do routes unselfishly given by the guides. All round a great
experience and I would heartily recommend the ISM to anyone
who may ask.
Chris Goodwin
Excellent! Anders passion & enthusiasm is infectious!
Really appreciate
how he led the course, his local knowledge, going to the effort
of
re-arranging plans to make the most of the weather etc - made it a really
fantastic week. Many thanks to Daniel and Dave, their level exceeded what
were already high expectations given the many positive reviews I had read
and heard before the course.
Tomasz
Just a quick note to say I had a fabulous time on the Technical
Alpinism course last week. The group was great and Steve Monks
was excellent (as expected). He didn’t even bollock me
for forgetting the ice screws on the crux pitch of the north
face of Ciarforon (think I spelt that right?).
Martin Teal
Mont Blanc
I attended the Mont Blanc Special course last week and would
just like to
thank all of those involved in the planning etc, but more specifically to
Ewen, my guide for the week, who was excellent. A combination of his
knowledge of the mountains, his ability to pass on information and skills
and his sense of humour meant that I thoroughly enjoyed my week with you.
Thanks again.
Paul Hotchin
Just a note to thank you and the team for a great holiday
the balance between excitement, fear, fulfillment and safety
was perfect. Thomas was well supported by Blaise in providing
the best guide service possible, looking forward to next year’s
itinerary already.
Geoff Gilbert
Thanks again for the recent week on the Mont Blanc Special.
Jo and I had an excellent week and thoroughly enjoyed all the
activities, particularly the fact that we summited with such
great conditions (due, in no small part, to your advanced planning).
As it happens, I was at a dinner last night and one of my clients
was saying that he really fancies doing the Blanc next year
(he is turning 50 and that is how he wants to celebrate it).
Anyway, I passed on ISM's details to him and gave him the full
spiel about how great it was so it looks like you might have
another client for next year!
Ken Fraser
Ewen was absolutely superb. I have spent 20 years instructing
and being instructed (mainly in the military) and Ewen's knowledge,
character and customer focus are some of the best I have encountered.
He created a fantastic and memorable experience for both me
and my climbing partner. Thank you.
Adam Eaton
Thanks for making our week on the Mont Blanc course truly
incredible. I had such an amazing time and I'm already trying
to decide which course I am going to do next! I was surprised
to get a bit nostalgic when I took my boots out whilst unpacking,
I think I might have caught the mountaineering bug...
Jo Riley
Classic 4000m Monte Rosa Chain
I recently returned from a great week on the Monte Rosa 4000m
summits week. No one
could have been more attentive to our safety no more accommodative to our various
objectives than our guides Thomas Hallen and Mark Thomas. They also have a
good sense of humour. In addition to climbing seven peaks, this was a good
week for improving my mountaineering skills. Many thanks to Eira for encouraging
me to take this trip, as I was uncertain of my ability to see it through. I
hope to do the Saas Valley summits next year, and maybe take a crack at Mont
Blanc. I can't wait.
Bill Coleman
A fantastic itinerary - ten 4000+ metre peaks achieved in
great conditions
and with great company. Really the course could not be improved upon in
any respect.
As usual the quality of the ISM guides made the difference: excellent
mountain guiding skills and wonderful company throughout the course.
Clearly completely committed to ensuring their charges got the most (best)
experience from the course.
Simon Mackay
Ours guides were skilled, flexible and determined. They pushed
us just
enough out of our comfort zone to achieve our objectives. They were also
good fun to live with for our week. I'd like to thank them both for a
fantastic week.
Andrew Wilson
Bernese Oberland 4000m Summits
Excellent. I came from sea level so needed a couple of days
to acclimatise and really felt the first climb (Grunneghorn).
The traverse of Gross Fiescherhorn was especially good. Anders
and Kaspar were both excellent. Anders ran the show and he
is obviously completely at home in the mountains. Kaspar was
patient, calm and extremely competent and I always felt completely
safe with him leading our rope.
Brad Smith
Student Alpine Ascents
Just want to say a big thank you for an awesome week, everything
from the accommodation, the guides (Tim and Steve were great
mentors and good fun) to the weather was great. The organisation
was excellent and I felt I got a lot out of the week and hope
to be back out to the Swiss Alps next year.
Just a small suggestion, me and the other lads on the course
were saying how great it would be if their was another student
week slightly more advanced like student 4000m, so we can continue
to learn with ISM. Thanks again to ISM and Paul at the Hiking
Sheep for a great week.
Bryan Dooley
What I really enjoyed about the Hiking Sheep was that it
was so laid back -
you could use the kitchen area when you wanted and the owner Paul Henry
was great, he really looked after us.
Steve gave us the chance to choose what we wanted to climb and what route we
would take, we learnt more that way and enjoyed it more as we planned what
we wanted to do together.
Guiding and Instruction was great once again, Steve taught us so much, him
and Tim made it really fun for us.
Magid Mah
Matterhorn
Having returned safely and elated from yet another successful
ISM trip, I must write with a few words of praise for the
company and especially for the guide. Dave Hollinger led
me to the summit of what I now understand to be a genuinely
tough, scary mountain. Although I was fairly fit going out
to do the climb, without my guide I don't think I would have
made it even 1/2 way. More importantly, his calmness in very
unpleasant conditions on the descent ensured we returned
safely and inspired confidence to get on with the job in
hand. I would have no hesitation in recommending Dave to
any aspiring mountaineer.
Please pass my best on to Pat and the rest of the team. I look forward to my
next excursion!
David Neale
Personal Guiding
Just back after a week of very changeable weather, and very
wintry conditions on the Matterhorn, so once again it has
eluded me. However, Stefano proved to be an excellent guide
and a great companion for the week. Despite the weather,
we still managed to do some good climbing, including the
Chere Couloir on the Tacul, which was for me the icing on
the cake. All in all, another great week’s mountaineering
despite the dubious weather conditions.
Steve Day
Just wanted to write and thank you for finding such as outstanding
guide at such short notice.
I had 7 days of fantastic alpine climbing in great weather
and stayed every night in a hut with great food. Paolo was
really calm and expert, but best of all was his huge enthusiasm
day after relentless day, I had a really great time, Profumo
Proibito, Aiguille Croux, Ottoz route and the Preuss ridge
were just awesome for me. Must have been close to 70 pitches
in 7 days and I got to do a fair bit of leading too.
The absolute highlight was the Preuss ridge on Aiguille Savoie
after 3 long days of multi pitch climbing. Felt really alpine,
no one else in the whole Triolet basin, 8 hrs of hugely entertaining
ridge climbing, mostly great rock, with a few thought provoking
4+ steep sections that felt the same as the 6a of the previous
days.
Needless to say 10 days after coming back, my 3 yr daughter
is asking when I will be fixed again!
James Wright
UK Training
Pat, Just wanted to say a massive thanks for a great couple
of days over the weekend. We all had a brilliant time and learned
a
lot from you, thanks for your patience!
I'm sure that we will be trying to schedule in some more of
your guiding if we can get away, and Tien Shan emails have
already started...
David
Just a note to say a very big thank you for your exceptional
expertise, patience and good humour when faced with a very
incompetent and paranoid total novice like me. I really feel
that the course was tailored just at the level I needed and
structured so that I could grow in confidence and competence.
As well as expertly teaching me about technical aspects of
climbing you gave me a huge amount of information about how
to get the best out of my summer Alpine Introductory course
from clothing and equipment to how to keep hut guardians
happy!
It was a privilege for me to be coached by two top professionals
and I would unreservedly recommend pre alpine training with
you for anyone going on a summer course; I could now not imagine
going to Switzerland without having done this.
Thank you once again for your very enjoyable company and have a very good summer.
Adrian Sandys-Wood
Admin
Dear Eira,
Just a short note to say a big thank you. Your kindness and
helpfulness proved invaluable in booking and doing the summits
and skills course and the Mt. Blanc course.
I enjoyed the ice climbing so much I would like to have another
longer crack at it. So just booked the Ice Blaster weekend
for Jan 8-11th. Thank you again so much. I hope that you get
some time off to get out yourself and enjoy what you love the
most...
Jim
With your October meeting in mind I would like to thank you for the sheer
joy and laughter that you gave me last year. Please do keep finding room
to challenge the oldies in the mountains that they love.
Best wishes
Doug Tuckett
Mont Blanc
Once again an excellent course by ISM. A big thank you to the guides Steve,
Rob, and Jonathan. Great training, guiding and instruction leading up to
the ascent of Mont Blanc. It was a long hard day, I was pushed to my limits,
but we made it to the summit. What a view! Great weather on top, sunshine
and blue skies all around. It was worth all that pain! Well done all at
ISM.
I will be booking another course for next year will be in touch
soon
Howard Lewis
Just wanted to say how much I enjoyed the Mont Blanc week with Pat. I'll
leave feedback on the website this week and upload some pictures too. We
all had a great week and are determined to stay in touch and meet up in
Wales this winter for some clambering round on the hills. The quality of
the leadership and guidance from your team during the week was fantastic
and we were so far ahead of every other climber on the Mont Blanc climb
mentally, physically and organizationally (is that a real word?) so all
four teams were the first to the summit on the day. Please pass on my thanks
to all of your team.
Again, many thanks and I look forward to joining another one
of your courses when finances allow!
Steve Nicoll
Just returned from Mt Blanc & Gran Paradiso week. The 2 guides Thomas
and Anders were first rate, their local knowledge and experience were exceptional
and both had a wicked sense of humor.
Although we did not make the summit of Mont Blanc (got as far
as the Gouter hut) I fully agreed with the decision to descend, given the
prevailing weather conditions.
The Grand chalet at Leysin was warm and welcoming as was the
hotel in Chamonix. The Hut on Gran Paradiso was great with good food and
a room to ourselves.
My remarks on the Gouter are best left unrecorded, but I realize
it was totally out of your control.
My allergy to cheese and other dairy products was catered for
at all times.
My only slight negative remark would be that it might be advisable
to let people know that you get the train to Brig from Geneva (Aigle never
appeared on any of the station time tables)
To sum up then, it was a great week with excellent company.
My climbing partner (Mr Foster) and I are determined to return
next year, probably in the last week of June (2008).
Kevin (Taff) Bindon
Having just returned from the Mont Blanc & Gran Paradiso and course
I wanted to thank the ISM team, and in particular Steve Monks, for a great
experience, even though I didn't make it to the top of MB.
Well organised, nicely paced and good company. Thanks also
to Connie for his help and patience in escorting me back down. Maybe I'll
try again someday!
Peter Sheldrake
Just a line to thank you for a great experience in the hills.
As expected the organisation was excellent from start to finish. Special
thanks to Steve for getting the best out of the group and ensuring that
everyone performed to their potential. Good company, excellent weather
and a jacuzzi on the summit of Mont Blanc! What more could a man ask
for?
Please pass on my best wishes to Conny who was a great addition
to the group for Mont Blanc. Best of luck for the future.
Les Flood
Handling of your enquiry & booking? Excellent
Board & Accommodation? Hotel was great, really liked the location.
However a set of keys per person would be beneficial. (I don't think the
manager was too happy when I woke him up at 2 in the morning...drunk!).
Sorry!
Course content was excellent - achieved more than I thought.
Guiding and Instruction was superb. Felt extremely confident
with both guides and they went out of their way to sort us out when it
became clear that the Mont Blanc summit would be missed due to weather
conditions.
Would you return to ISM? Absolutely - thinking about the Bernese
Oberland already.
Colin
Anders had to deal with the dodgy weather too but in a course which has
Mont Blanc as the goal I feel he handled the whole decision
making process
re what to do excellently. I was particularly struck with his
genuine
commitment to making sure we all got the best we could out
of the
situation. On top of that he ensured I had a lot of fun and
managed to make
me feel more confident in my own abilities. Many thanks once
more!
Penny Carroll
Matterhorn Ascent
Information/Advertising? Good information and excellent website.
Range of courses offered? Full range of courses and enough
to keep me in the mountains for many years to come, if only I had the
next 10 years off work!
Handling of your enquiry & booking? Excellent dealings with Eira and
all questions well answered.
Board & Accommodation? Comfortable hotel with good food and great location.
Guiding and Instruction? Excellent guiding by Mike. Weather
forecast for our primary objective, (Matterhorn) did not look great and
Mike offered me various options. There was a small possible window and
that meant only one option to me. We had to set off for the Matterhorn
immediately and climb the next morning. Mike was able to make a good judgement
of my ability and fitness on that day and with a small break in the weather
the next morning, the Matterhorn was ours. The climb was hard work but
truly rewarding and although the weather was very poor on the descent,
I felt totally confident in Mike's skill and experience to get us down.
As we were the only ones to summit that day the satisfaction felt even
better. The rest of the week was spent with my family rock climbing and
via ferrata. We ended the week with a nice snow plod up to the Breithorn
peak for stunning views of the Matterhorn, covered in snow.
Our decision to climb the Matterhorn on day 1/2 had been our
only chance and it certainly paid off. Mike was a superb guide and had
a great instructional technique. He answered all questions and was totally
flexible allowing me to plan the week and be half of a 2 man team. Safety
was always Mike's primary concern and I know he kept an eagle eye over
me at all times. This has been my best climbing trip ever and I know it
will be difficult to beat.
Simon Ball
Classic Summits Bernese Oberland
Just a note to thank Adrian and Dave for a great week .I was going to
go for an appreciation drink after our evening meal on Friday but I just
crashed out. Despite the weather we packed some exciting climbing in and
I respect Adrian’s professional and resourceful approach.
Would consider an Ice Blaster Weekend early next year, would
like to know if I am up to it?
Geoff Gilbert
Just a short note to say many thanks for organising me another
memorable week in the Alps this summer. This was my fourth consecutive
year climbing with ISM, and I must say that, whilst each year has been
good, the last two years have been superb: in '06 on Monte Rosa and in
'07 in the Bernese Oberland. This summer we had excellent climbing on
the Grosse Fiescherhorn and the Finsteraarhorn in good conditions, topping
the week off on the Monch in cold, windy but exhilarating form. I particularly
targeted a week in July this year, to try to avoid tricky glacier conditions-
but as my stalwart guide Peter will bear witness, I must have tried every
crevice on the Fieschergletscher for size as we descended to the Finsteraarhorn
hut. Overall a great week meeting all my expectations, with particular
thanks to Peter Engstrom, who is as safe as houses (not sub-prime!) in
the mountains, and with whom I look forward to climbing again.
Jonathan Grosvenor
Technical Alpinism
Mirroir D'Argentine was a brilliant day out! Even though the weather was
not very good during the middle of the week, the 2 days were not wasted
and we learned lots of new skills in the comfort of a great hut.
Both Anders and Connie were fantastic guides. I have gained
a lot more confidence from climbing and being in the alpine environment
with these guides. This was something of a personal objective for me, and
something I was looking for in a course. Although I can't speak for other
members of the course, it was noticeable how the group developed and grew
in confidence throughout the week. This was due to the expert guidance,
which was given both individually and as a group. The nights' spent at
the hut were very memorable, and I have also learned a heap of new jokes!
To sum up, I am very pleased that I chose the ISM for the course,
and would recommend you to anybody thinking of doing a course.
Glyn Francis
My apologies in not writing this previously, but you know how
it is when you come back and throw yourself into work which is so much
more fun than climbing!!! I was on the Technical Alpinism course with
Steve Monks and would like to take this opportunity to thank all involved,
particularly Steve who was very patient with our lack of ability and
hope that he will not be scarred by enduring a week with us for too long.
I feel that we learnt a huge amount from him even if we might
have been on a course slightly above our capability, but he tailored it
to suit our abilities. The whole process from booking with you to leaving
Leysin has been simple, friendly and relaxed and the course did exactly
what it said on the tin. I would not hesitate to climb with you guys again,
assuming you'll have me, and would recommend you to anyone who asked.
All I have to do now is start planning the next one.
Peter Radbourne
Dear EMCC members and friends
Last week, Giuseppe Racca, Andrea Marini and myself attended
the
International School of Mountaineering course on Technical
Alpinism. Over the period of 1 week we summitted 5 peaks. We stayed at
the
Orny Hut and Trient Hut starting a number of days at 4am.
It was an amazing week with some excellent tuition from a very good
school. I can recommend to anyone interested in doing alpinism
to attend
such a course. It was hard work, but well worth the effort.
We learnt a
lot about glacier travel, short rope techniques, fast and efficient
travel
over difficult terrain. In particular we learnt many useful
tips and tricks allowing efficiency when travelling on glaciers or when
on the face of the mountains.
I would like to thank ISM for the excellent tuition and course they
provided. Also my personal thanks to Dave and Terry for the
many hints
and tips that they have passed down to us budding alpinists.
Edrich Yau
ESTEC Mountaineering Climbing Club
Summits and Skills 4000m
I grew up in Northern British Columbia in the shadow of the
mountains and have wanted to climb my whole life. Like many
people, my dreams got sidetracked by the realities of life:
work and family (3 kids!!). About a year ago I decided (with
middle age staring me in the face!) that it was now or never.
I started on a fitness program and signed up with you for
the courses. The fitness part has been tough - we have lived
in Hong Kong for 15 years and the heat and humidity make
meaningful exercise difficult!
I have to say that the whole experience of climbing was wonderful
beyond my wildest expectations. I have found a new joy and
passion! My course mates were all much younger than I which
made things more challenging in a way but they were a great
bunch of people. Steve and Eric were wonderful guides and
instructors. They found a good balance between maximizing
the amount they were passing on and yet not overloading a
bunch of neophytes. As a professional helicopter pilot I
have a lot of respect for professionals in other fields and
they really deserve respect.
I truly can't speak highly enough of my experience and I
hope to take part in many more of your courses and expeditions.
Inge Baggaley
As brand new beginners to all aspects of mountaineering we
came away from
the course with a wealth of information and always felt an
adequate level
of challenge at the same time. In the end, we are looking forward
to
practising all the skills learned in the near future and hope
to build
upon them in another course at some point. Probably the best
aspect of the
content was that the guides allowed us as much as possible
to let us learn
and climb on our own which has given us confidence to go out
and practise
our skills on our own for a while.
The guides were the highlight of the course for us. Steve & Gary always
were giving instruction and challenging us at every turn. They
were
always patient in answering the many questions our group had.
In
addition, both guides were fantastic company during the whole
week and I
would highly recommend both of them to anyone. We hold them
both in very
high regards at the end of the week both from an instructing
and
personality point of view. Thanks Steve & Gary!
We would both love to return to ISM to further our skills in
the future.
This was one of the best weeks we have both had for a long
time and it was
well worth every penny. In summary, we only have great things
to say
about the course and our guides after the week.
Joel & Andrea Swanson
Central Oberland Trek
Happy as usual with everything just wanted to add personal comment on
guides. Steve was deeply impressive in both dealing with my
emotional
outburst on having to jump glacial stream and navigating us
off glacier in
white out conditions. He showed immense good humour and patience.
Penny Carroll
Classic Alpine Summits
A fantastic range of courses and course dates for all levels and interests.
Handling of enquiry & booking was very efficient. To receive a confirmation
phone call within an hour of booking online was most welcome.
Great hotel and location. Food was good. Room allocation seemed
rather
random - it might be better to put those on the same course
in the same room?
Course content was excellent. I chose this course for the flexibility
that it allowed. This was a bonus based on the mixed weather for the week.
You can't argue with 5 peaks in 6 days.
Dave Hanley
Chamonix to Zermatt Haute Route
Just a quick note to say thanks to Steve and Zoe for an excellent week.
The
Haute Route was simply brilliant! Geoff and I really enjoyed
it. The crew
we met up with were also fantastic and it helped to make the
event even more
memorable.
See you next year
Brian
Technical Ascents Central Switzerland
Range of courses offered is excellent. I am only on ISM course number
3 and all have been varied and worthwhile.
Handling of your enquiry & booking was perfect, as always.
Course content? We had to chase the good weather but while
many others were holed up in huts or hotels we had a fantastic and varied
week of climbing.
Guiding and Instruction? Professional, safe and tailored to
my particular needs. (Do guides get any better? I doubt it.)
Cindy Walters
Personal Guiding
Dear Adrian,
I wanted to say how much I got out of the guiding and instruction,
and how much I
enjoyed it all.
I thought the quality of tuition provided by yourself and ISM
was exceptional. Over the past three years I felt that the multiple instructional
trips gave me a really thorough grounding in all aspects of climbing. I
thought that the long-term commitment you displayed in helping me to attain
this, together with the
structured approach to building skills and going the extra
mile, represented exactly what I was looking for in tuition.
Furthermore, we were able to get in some fantastic climbs in
some superb, wild settings. The Third Sella Tower in the Dolomites, the
Dent de Geant, and the Lau
Bij icefall are examples that spring instantly to mind - there
are loads more. Overall, in addition to the quality of tuition, it was
just brilliant fun (to use Joe Simpson's words), and needs repeating.
Will Boxall
Gran Paradiso Ski Mountaineering Week
Course content? We had plenty of adventure and weather to match!
Guiding and Instruction? Terry was a brilliant guide. Always
patient and extremely safe. I would return to ISM and to Chalet Ermina.
Frank Loftus
Technical Alpine Ice Falls
Course content? Good, I thought we'd have no ice to climb because of the
conditions but we had a blast. Annoyingly I wasn't as fit as I should have
been to cope with 4 days worth of long walk-ins in Cogne/Val Savarenche.
I was very tired as a result.
Guiding and Instruction? Excellent. Adrian's style is to balance
development with adventure and it is a great strength of his. I felt very
confident leading, and have a
great sense of achievement with one route in particular, yet
we had some really testing ground to cover as well, which pushed my capabilities
to the limit. Adrian is good at boosting my confidence and I really felt
that I had moved on technically from the previous year. He's great company
too and helped get the best out of Graeme and I.
Any other comments? Yes, I plan to do another week net year.
Dominic
Classic Alpine Icefalls
Handling of your enquiry & booking? Excellent. Very efficient.
Couse content? Excellent - no complaints!
Guiding and Instruction? First rate. Terry is an excellent
guide and instructor. My only issue was that the other client
was perhaps less technically proficient than he
should have been prior to coming on the course. That said,
Terry was able
to compensate for this most of the time.
Any other comments? Yes - back this summer.
Stephen Taylor
Ice Blaster Weekend
Accommodation was good - simple but good hotels. Just what
I expected for a climbing holiday. The guiding was very good. The routes
chosen gave me a challenge whilst still being achievable and enjoyable.
Neil Benton
Haute Route du Soleil
Thanks again for fab tour. I will be back for more!
Charlotte
Thanks again for a great trip!
Tim
Gran Paradiso Ski Week
Likewise a thoroughly entertaining week, thanks Terry!!!
Mike
Thanks Terry for being a generally excellent guide, I look forward to
having my comfort level pushed by you in the near future - maybe I’ll
think about that ice climbing thing..... (God my wife will kill me!!)
Cheers Mike
Many thanks for a great tour and for looking after me - at the time I
didn't think I was enjoying it but looking back I can still raise a smile
at the suffering during the uphill bits! And of course the downhill bits
were magic!
Sue
Thanks to everyone for a great tour.
Nick
Summits & Skills 4000m
Kerry and I were on the summit and skills 4000 course on
15th July - really, really enjoyed it - please pass our thanks
on to Steve and the other instructors.
Cliff Dennet
Please pass on mine and Neil's thanks to Steve, Peter and
Jurgen for an excellent week. And it was nicely topped off
with the Mont Blanc ascent with Peter. We hope to be back
next year.
Ian Burdis
Eira, I know it has been a while since my holiday with yourselves
S&S, w/c 17th June but a message to thank you and the
guys at Leysin; Steve, Thomas and Gaz for a great time. I
was so exhausted at the end of the week I did not have chance
to thank properly.
I hope you are offering some good outings next year, or any
weekends this year.
Geoff Gilbert
Can I first of all congratulate you on a job well done,
thank you and your staff for their professionalism, their
patience and friendliness in coaching us through the Summit & Skills
4000m course and the Mont Blanc Extension. I would like to
thank personally Pat, for sharing his wealth of knowledge
and Jenny for putting up with our boyish antics (like putting
stones in her rucksack) thank you for sharing your passion
with us. Also Anders, Aaron and Jonathan for making the Mont
Blanc Extension possible for us mere mortals. They are extraordinary
people, thank you.
Andy Evans
Whole course was very affirming and encouraging. I would
say that I feel confident about seconding on rock and ice,
and that with some more practice in the UK on placing equipment
would be happy to lead on alpine rock. Snowdonia based refreshers
look an attractive option.
Guiding and Instruction excellent. I was appreciative of
the quality of feedback: both encouraging and honest. Sessions
with Jen were also informative and useful. Always felt safe.
Jonathan How
Technical Alpinism
Hi Eric, Just a quick email to say how much I enjoyed the
Technical Alpinism
course you led. Certainly got me back into the groove! Many
thanks.
James Taylor
The Guide "Sam" was excellent to say the least. Pushing all the time with info and techniques and picking the best routes for weather, area and abilities of the group. We all had different levels of skills but that didn't stop Sam catering for all needs of individuals. He put us under pressure when required to ensure we appreciated the need to move quickly and efficiently.
Excellent guide and teacher. Very proffessional and good
company. Put us
on the pointy end of the rope as much as possible whilst
maintaining a
high level of safety. All of the techniques being practiced
in excellent area's in real time situations. Delivered exactly
what it said on the label :-))
Neil Taylor
Course content was ideal for my requirements. All members
of group of similar standard, so nobody frustrated. Guiding
and instruction was very good indeed. Very friendly and capable
guide made for great group atmosphere.
John Brammer
After much deliberation I decided to take the Technical
Alpinism course
rather than go try and tag summits, as I very much wanted
to learn how to
operate safely on my own in the mountains. I'm so glad I
did this. The
course content was spot-on, with a good mix of rock & ice
work, glacier
travel technique, and rescue skills - just what I'd hoped
for.
Guiding and Instruction. I just can't say enough good things
about Aaron. He is without doubt among the very best guides
I've worked with. Fun, enthusiastic, knowledgeable and eager
to impart his knowledge. I particularly appreciated his
willingness to let students lead tough pitches and make decisions
within the bounds of safety. You really have to hold onto
this guy. I look forward to climbing with him again!
Thanks for everything; I can't wait to come back and climb
with ISM again.
Wensley Barker
Classic Alpine Summits
We had a great week on Classic Alpine Summits. I loved it
all, learned a lot and felt very safe with Anders in charge.
Anders was one of our guides on Summits and Skills 4000 last
year and Classic Alpine Summits felt like a logical next
step for me. Our assistant guide, Mike, was excellent; knowledgeable,
adventurous and very well suited to mountain guiding, I hope
to do another ISM course next year, maybe 4000m Monta Rosa,
or another 'Classic' week but will take your advice. I am
now even more determined to stay fit and continue exploring
the mountains of the world as much as family and work will
allow.
Many thanks for another inspirational week in the Alps.
Cindy Walters
I just wanted to drop you a very quick email to thank you
both for sorting
out my summer for me! Now I've had a few days back to recover
and reflect
on the last couple of months, I've had a fantastic time and
have
definitely got the mountaineering bug. I will be back for
more. Eira,
thanks for organising and answering my questions. Pat, thanks
for getting
me up and down the mountains safely and successfully - it's
been great
fun. I'll be in touch shortly.
Greg Paul
Course ran exactly as described, even though the weather
was bad. Had a great time
and learned such a huge amount. Felt confident and well equipped
after
the week was over and the locations were excellent.
Re guiding and instruction, Gary was so knowledgeable it
was untrue. Very experienced and I had utter faith in him.
Jonathan was like a puppy - enthusiastic and excitable but
also dedicated and instilled confidence.
Next course for me will be Technical Alpinism I hope. Can't
wait!
Gary and Jonathan
Classic 4000m Monte Rosa
The guide was excellent, confident, assertive when required,
thoroughly competent. I guess in retrospect we could have
acquired a few more climbing tips (doing this activity for
only 1 week a year I get really rusty in throwing in belays,
hitches, and ropework generally) but my fault for not asking
more. Thomas was always willing to share his knowledge when
asked.
David Cronk
I just wanted to say what a brilliant 2 weeks I had with
ISM this year (Classic 4000m peaks - Monte Rosa with Gary & then
Bernese Oberland with Anders). This time I think the whole
trip really was unbeatable, in terms of weather (never had
my Goretex jacket on once), good times, lovely people, and
the whole package.........
I also wanted to thank Pat for the tips he sent me re acclimatization
on my own. I followed his recommendations to the letter and
it worked a treat. (I.e., I never felt like the slow old
lady at the back!!)
I hope that your summer is as enjoyable as the holiday I've
just had.
Teresa Potter
During the week we summited 11 x 4000metre-plus peaks, stayed
in 4 different huts, culminating in the Margherita Hut at
over 15,000 ft. We did everything from a stiff walk up, to
a fairly steep ice climb, an Assez Difficile rock climb and
felt wonderfully “knackered” at the end of it.
Throughout, Anders was an excellent guide, a credit to both
ISM and his profession. On the Saturday we had the most amazing
day in the Vaudoise Alps climbing an Alpine Ridge in relative
sunshine and rock shoes which capped the whole experience
wonderfully. Please pass on our thanks and best wishes to
Anders. We have already discussed climbing in the Ecrins
next summer so hopefully we can all make this happen as it
sounds fantastic.
Paul Yarnold & David Beare
Classic 4000m Bernese Oberland
ISM has no need for adverts - we came back because the Summits and Skills 4000m course last year was so good. But I still think the ISM website is the best of its kind.
Guiding and Instruction was excellent - the five guides
made a full contribution to what was another hugely enjoyable
social experience.
ISM continues to impress. We were pleased to catch up with
Pat, Steve J and
Steve M one year on. Thanks to their instruction last year,
we have made
progress with skills and confidence, and we're still ambitious
- some more
so than others! [I found my Valais Alps guidebook with the
bookmark left on
the Matterhorn pages, which I think was Paul...] I did mention
to Steve M
that some of us were hoping to build up towards the Technical
Alpinism
course in years time - in which case, he foolishly offered
to run it for us
himself. Beware - we may well hold him to his promise!
Nick Spedding
Course content exceeded expectations - probably due to the
weather but also the flexibility of the guides, especially
staying up for a fifth early morning start to get a
last peak in on Friday before heading back to Leysin.
Guiding and instruction was excellent - spent most of the
week with Lisa, enjoyed climbing with her and learnt a lot
just by watching and felt very safe. Last day with Anders
who exudes confidence in a very relaxed way, all the guides
where good company and flexible.
Trevor Craig
Student Alpine Week
The trip was absolutely superb. All the students said it
was the best trip they
had ever been on. So thank you so much for organising everything
and
making it possible. Many thanks again for an excellent holiday.
I have recommended you to another school which is interested
in running a trip to the Alps.
Ben Bishop (school group)
I wanted to say thanks for your help booking the student
alpine course,
it was fantastic and I had a very enjoyable week!
Andrew Muirhead-Smith
Just to let you know I had a wonderful time on the first
student alpine
week- I've been buzzing to get back to Switzerland and back
onto the mountains!!
Carl Rogers
Mont Blanc & Gran Paradiso
A special thanks to the guides Steve, Lisa, Jurgen and Terry
for a great week on the
Gran Paradiso and Mont Blanc. An even bigger thanks to Jurgen.
I have no doubt that our success on Mont Blanc was because
he was just so good at assessing our abilities and he knew
what we needed to get to the top and to get back safely without
over pushing us.
I always look forward to my week with ISM and hope to see
you all again
same time next year. Till then take care, climb safely and
have a great winter season.
Shelley de Jong
I am just writing to say thank you for the excellent organisation
of the M Blanc trip that I finished on Saturday. Your support
could not have been more complete and it absolutely matched
the superb experience I had in the mountains. Thank you.
Paul Edwards
Information/Advertising? - Excellent, particularly website
Range of courses offered? - Mouth-watering.
Handling of your enquiry & booking? - Excellent
Board & Accommodation? - V. Good
Course content? - Did what it said it would do (i.e. go up
Mont Blanc!)
Guiding and Instruction? - The best.
Any other comments? - Love to return to both ISM and Grand
Chalet.
Steve Hible
Mont Blanc Special
Course content great. Tour Ronde was a great challenge,
Mont Blanc was spectacular, and rock climbing was fun. I
was pushed hard but enjoyed it. Guiding and instruction -
the best. Jonathan seemed to know how much I could do/take.
He pushed when he should, backed-off when he needed to. Always
answered questions, was a great role model on "how to
do things" and gave me 100% confidence that "I
could do things". I will be back!!
Bill Ciprick
Guiding and instruction was very good, trusted them, felt
safe, and we all enjoyed it greatly. Fantastic experience.
Nice to have a guide with a sense of humour and a
good taste in mountain huts. Disappointed not to summit Mont
Blanc but that's life!!
Noel Tinker
Just a brief note to let you know how much I enjoyed the
course I attended recently, the Mt Blanc special between
16 and 22 July. The weather was great and this meant we were
able to get out and do as much as possible in the available
time. I have to make mention of the two guides, Aaron and
Jen. They were both excellent and worked hard to ensure we
got the most out of the trip. They were always looking at
how they could tailor the itinerary to suit us all, so we
all got as much out of it as we wanted. It is great credit
to them that they managed to keep us all happy with regards
the level to which we wanted to climb. A great thank you
is due to them.
Damian Maher
Matterhorn Ascent
Just a quick note to say how much I enjoyed my climbing
week with ISM, from the initial booking/admin side with Eira
who was very informative/helpful [despite my late booking!]
to the professional guiding/instruction from Eric, who was
very understanding of my climbing experience and helped me
to develop my skills throughout the week despite the main
focus being on summit achievement. Eric was very informative
throughout his instruction but sociable as well, which is
important when you are on a one to one guide to client course.
Having a professional guide on a one to one basis also allowed
us to be very flexible with our itinerary and resulted in
a very memorable week and personal achievement for me of
climbing two famous peaks.
Mark Ingram
A three and a half hour ascent of the Matterhorn proves
to me that having your hip replaced need not mean an end
to one's activity! Please thank all your staff for an unforgettable
experience and please thank all those at the Grand Chalet
for their help in making the weeks so enjoyable.
Peter Roberts
Eiger Ascent
A very big thank you for helping me to achieve my ambition.
I realised that it had taken 34 years of dreaming and 5 years
of hard work to get to the top of the Eiger - but in the
end it was due in large measure to your determination and
commitment in the face of very poor conditions that got me
there. No-one can take away from me the memories of our climb
which I will enjoy for the rest of my life. A huge thank
you!
Nigel Atkinson
Personal Guiding
Please also let Pat know that I had a great climbing week
in France and
Switzerland with your guide Aaron Beardmore. Thanks very
much.
Frank Folz
Thanks for another successful trip! Gary arrived at our
hotel 5 minutes early, which was exactly right, and the rest
of his organisation was equally good - everything went as
planned.
We even got up the mountain!
Alan Ainslie
Central Oberland Trek
The course was FANTASTIC!! Great group of people. All
kinds of weather, but that made it interesting.
Thanks for everything!
Chris Terry
Ice climbing courses Winter 2006
Classic Alpine Icefalls
First and foremost, I had a great week. Terry and Rob were
excellent. Everything was very well thought out and they
did as much as they could to accommodate my limitations.
They provided a platform for me to get as much out of the
week as I could, but I did struggle! I certainly know now
what to do when confronted with these kinds of conditions
and feel much happier about facing some steeper slopes of
consolidated snow, the kind that would be in the 60 degree
range, albeit a lot more sustained.
Mark Warwick
Excellent course providing everything it promised. I wanted
to learn to
lead ice climb, do some harder technical climbing and learn
the rope work,
belay methods and ice screw placement. Got the lot. Thanks
ISM.
Guiding and instruction was excellent with guides who look
to get the best out of you each and every day without compromising
safety.
Excellent Holiday all round. Got exactly what I wanted and
more. Was
dreading accommodation based on other groups I have used
but was pleasantly surprised at the very high standard.
Neil Taylor
Had a wonderful week's ice climbing with Terry and Rob.
Really interesting and varied climbing and a great group
of people. Was great to visit some out of the way places
too. Please pass on my thanks to those involved - especially
to Terry for a great week.
Kind regards,
Sue Marvell
Technical Alpine Icefalls
Had an excellent week as ever with ISM and looking forward
to getting back ASAP. Must thank Terry again for making the
whole trip a great experience and as ever the whole week
was highly organised, varied and great fun. Will be back
soon no doubt. Kind wishes,
David Wilson
Ice Blaster Long Weekend
Just thought I would email and let you know what a great
time I had on
the ice blaster weekend in January. I am not a climber and
this was my first time ice climbing and was a bit worried
at first that I wouldn't have the skills to keep up. But
I
shouldn't have worried, I felt the course was adapted to
my level of experience and skills, which was excellent. I
felt challenged throughout the 3 days and the climbs chosen
suited my ability and best of all gave some really good ice
climbing.
This was an excellent introduction to waterfall ice climbing.
The guides were very knowledgeable and had the skills to
pass on that knowledge in a way that I could learn.
Please pass on my thanks to all involved in the course, and
hopefully I
will be in touch soon to discuss further Alpine adventures.
I have also
uploaded some pictures to the web site.
Neil Benton
Summits & Skills and Summits & Skills 4000m
The course was excellent, exactly suited to my needs as someone
with lots of experience of low mountains but very little experience
of high mountains. The course featured a great variety of activities
without losing focus, everything was useful, and I would happily
recommend it to anyone with similar experience to me. The guides
were very quick to assess the group's abilities and to tailor
their advice accordingly. I also thought the guides displayed
an excellent blend of patience and encouragement. They helped
me to push myself to do new things and they were also good
company! After the course, I climbed Mont Blanc and felt quite
happy doing so, which I am sure I would not have done had I
not been on the course beforehand.
Paul Kersey
I'm writing to commend yourself and ISM for a terrific week
on the Summits & Skills 4000m course. I felt there was
a great atmosphere between the group and the guides all week,
and as well as covering a wide range of skills it was also
thoroughly enjoyable.
David Berrill
Course content great. Very good balance of theory and immediate
practice.
The guiding and Instruction was outstanding. In a group of
mixed abilities, the guide did a great job keeping everyone
challenged, interested and entertained. The week was perfectly
adapted to the needs of the people attending - a real triumph.
No doubt see you again soon!
Bill Goodland
The course itself was just amazing, I think the guides taught
us so well
and adapted to our individual needs and abilities. I was really
nervous
about the 4000m peak but had the time of my life, and felt
safe too. The course covered everything I was hoping to do
and more. I was impressed that we could fit so much into 6
days. I will definitely recommend ISM to lots of people and
I hope to do the follow on Technical Alpinism course in the
new year. Thanks x
Jennifer Tuckley
The Summits & Skills 4000m course was brilliant. 2 very
professional guides,
a very high standard of guiding and instruction, good progression
through the
course with plenty of skills to be learned. A big thank you
to Steve and Martin
for the achievements and the experience was very impressive.
Ii will definitely be
back next year. Also well done to everyone at ISM.
Howard Lewis
The course was a brilliant experience for me, far better than
I imagined and the confidence, fitness and knowledge I gained
in such a short time is a tribute to the patience and skills
of the guides. I always thought I would be scared of doing
anything ‘technical’ so limited my trips to non-technical
walks in the hills (or, as Anders put it, long slogs up big
hills!). I now see that the technical stuff can be safe and
interesting too and I will definitely come on another ISM course,
possibly Classic Alpine Ascents or Technical Alpinism if you
think I would be up to it.
Thanks to everyone for making the trip so memorable and so
much fun. It was really great to meet you all. I haven’t
learned so much or laughed so much for a long time.
Cindy Walters
A very well-structured course; the '4000' bit is the ideal
way to round the week off with an application of the skills
learned to climb a 4000m peak. It provides a HUGE sense of
achievement! Guiding & instruction was very, very good
indeed - Steve and Martin were highly professional, good
company, good communicators and extremely supportive on the
routes. Combining with the Mont Blanc Extension gave a fantastic
couple of weeks, and I am planning to be back next summer
for a more advanced course.
Patrick North
I was impressed by the range of courses on offer, although
the Summits and Skills 4000 m offered exactly what I was looking
for to suit me and my friends. The all-in price, the emphasis
on skills, ISM's preparedness to cope with a mixed ability
group, AND the chance to climb a 4000m peak were the major
plus points. Although much of the course content was revision
for me, I also learned lots of useful new stuff and did not
find the level of the course too easy. Most importantly it
restored my confidence in my ability to tackle lower grade
alpine routes. This was exactly what I wanted from the course.
Highlights for me included finally finding out how to do an
Italian hitch (!), prussik practice, Pat stepping into a crevasse,
and leading up the Weissmies. Big thanks to Steve M here. I
am a big scaredy-cat, so the fact that I was able to do this
without feeling intimidated, to the extent that I felt that
I could have coped with a *slightly* more technical route,
was a tribute to the course and the quality of instruction.
Another satisfying feature of the course was the variety of
places we visited. Leysin is lovely, the Moiry Glacier was
perfect for the training days, and the Saas valley is just
spectacular. The guides were consistently enthusiastic, patient
and authoritative, but never patronising. The single most impressive
aspect of the course for me was their attitude towards us and
the way in which they mixed with the group in the huts, sharing
their stories, wisdom, and helping us with suggestions for
future routes. This made the course an excellent social experience.
A great holiday. Keen to join another ISM course soon! Many
thanks,
Nick Spedding
Course content was excellent - I feel the course gave me a
solid grounding in how to look after myself on Alpine F and
PD ground. Did not assume too much rock-climbing experience.
Guiding and Instruction also excellent - enthusiastic, patient,
thorough, constructive, not patronising. 'Stretched' me a bit
(i.e. got me to do my first outdoor lead) - clearly everyone
who took us is interested in teaching. What was really appreciated
was that people gave lots of advice for our own plans in the
future.
Chris Watt
Student Alpine Week
The course covered everything to give me confidence enough
to start planning my own trip when I got back. Safety was a
large part of the course and was probably the most important
thing. The guides/instructors were great fun, always enthusiastic
and didn't mind repeating themselves until I understood. They
were good coaches, helping us to see where improvements were
needed and advising what to do next following the course. It
was a really wonderful time that I feel has given me the wide
skills base needed to climb in the Alps safely and proficiently.
Anthony Froud
Perfect range of skills learnt, and well adapted to suit weather
and conditions. The guiding and instruction were outstanding
and amazing value.
(Feedback Form)
Covered everything I could think of that I wanted to know,
as well as
feeling as though it was flexible to what different groups
would want, and
to the speeds of people in the group. I think it's a good indication
that in the week following when I went off with some friends
I never found myself thinking "I wonder how..." -
it'd all been covered. Thomas and Aaron did a great job of
covering the skills needed whilst it never felt like it was
being too technical. Things were done with practical applications
made obvious, and then practised. They answered my stupid questions
without making them sound too stupid either, which is quite
a talent! I had a brilliant time and learnt a surprisingly
large amount in a short time. Can't fault the course at all.
Iain MacNaughtan
Technical Alpinism
Anders & Jorgen were immensely informative, enthusiastic
and professional. They made the course extremely exciting and
varied whilst maintaining high safety levels, and provided
a programme diverse in content, enormous fun and constant highlights....
I have the utmost regard for ISM and its Guides and will endeavour
to promote your services avidly and to utilise them again in
the future.
Drew Cook
I cannot speak too highly of this trip. The standard and method
of instruction was exemplary.
Nick Everitt
The course content was excellent. It covered
all the technical skills
ranging from the basic but necessary to advanced techniques.
I thought it
covered everything even navigation. There wasn't a moment wasted
and we
even did four lengthy and enjoyable and in some cases challenging
climbs. The instruction was superb and was delivered in good
humoured style throughout, making for a very enjoyable week.
I thought the course was excellent value for money. Everything
was taken
care of from the hut bookings, chair lift, hill food and being
transported
to the climbs, so we could enjoy the instruction and the climbing.
The guiding ratio allowed us each to have a go at leading in
the confidence that we had our guide to assist if we were under
pressure. All in all absolutely brilliant and I hope to be
back.
Greg Denwood
We were a male and female team doing a technical
course. We felt that
there are few companies that can cater successfully for women
in this
activity and ISM certainly can. They know that you don't
have to be muscle-bound and unwashed to have fun in the mountains!
We hope it can capitalise on this. There are many women in
climbing clubs that are not trying alpine activities, that
I'm sure would want to if they felt the environment could be
right.
Joanne Linder
Mont Blanc & Gran Paradiso
I had a FANTASTIC week on the Gran Paradiso and Mont Blanc.
The weather did help - we had the right windows in an otherwise
mixed week enabling us to reach both summits - but I'm pretty
sure I would have had an excellent week even if this hadn't
been the case. Both ISM guides - Thomas and Dave were excellent;
inspiring confidence but also being great company. The pairing
of Gran Paradiso and Mont Blanc worked very well - after two
nights in the Chabod hut I had no problems with altitude on
the Blanc. And the logistics - travel and accommodation - were
also excellent.
Simon Peck
A really well put together course, progressive through the
week. An ideal learning curve and it certainly got the best
out of me, at this time. The guiding and instruction
was excellent - very professional, good humoured and interesting.
One of the best weeks of my life - I only wish I'd started
a few
more years ago! I will certainly be back for more. The
whole mountain environment and experience is so good for me.
Two weeks next time!!
Mark Warwick
Mont Blanc Extension
The course programme was excellent. We returned to Chamonix
a day early so had an extra day's rock climbing tuition at
a local crag. Guiding and Instruction was outstanding. I was
with Terry Ralphs for the whole Mont Blanc climb and he was
excellent - totally in control at all times, he pushed my ability
at a difficult part of the climb which gave me a great sense
of achievement. Will definitely return to ISM for autumn rock
climbing in the UK, and Alps next season. I am planning to
use the Grand Chalet for short trip to Switzerland with family
later in the season.
Tim Cox
Classic 4000'ers Saas Valley
Course content was top class. Everything and more than I anticipated.
If all your courses are run in this fashion, I can't wait to
book next year! To have that level of knowledge and expertise
guiding you, and able to learn from was a huge bonus. The guides
were knowledgeable, professional, competent, patient and very
good teachers.
Tyrone Saunders
Guiding and Instruction was absolutely superb. What else can
I say? Both Pat and Rob were top guys both professionally and
personally. Couldn't ask for better.
I look forward to seeing you all again next year. Thanks to
everyone for making things so superb. It is clear that a lot
of thought, planning and hard work go into everything you do.
It shows, and I have no doubt that you'll still be around in
another 40 years! Thank you all.
Ian Greenhalgh
Guiding and Instruction excellent - very professional and
inspiring 100% confidence.
David Mann
Classic Alpine Ascents
Great course programme. Guides selected some excellent routes
at an appropriate level. Both guides were fantastic. Really
good company, great sense of humour and outlook. Lots of laughs!
They really took care of us and were quick to work out strengths
and weaknesses. We were just in awe of their knowledge and
expertise and felt totally safe. Quite a lot of instruction
too - exactly
what we had wanted. Many thanks to all involved
in the planning, organisation and delivery of the course. We
cannot praise ISM highly enough.
Chris & Neil Muscutt
Classic 4000m - Monte Rosa
Hard work as I expected but gave me a week in spectacular
scenery - just what I wanted. The guides were great - friendly,
but pushed us when needed to achieve our goals. Plenty of humour
which
always helps. Oozed competence and skill which was very reassuring.
I had a great week and hope to join another group in the future.
John Rogers
Custom Courses
ISM has an impressive roll-call of instructors. You feel very
confident that you are learning from some of the best. Those
that we have experienced deserve nothing but praise for their
delivery of the ISM philosophy of encouraging fun, independence,
adventure and safety in the mountains. Mike was terrific; humorous,
intelligent, patient. He has a gift for clear, insightful instruction
and knows how
to encourage without seeming pushy. He enjoys achievement and
advancement both for himself and others. We cannot vouch for
Steve's instruction first hand but as the coordinator he was
equally supportive, considered and patient. Modest too. Both
are broad-minded people whose company is a pleasure - so important
in a hut for a few nights, after all you can only talk climbing
for so long!
Elliot Piggott & Joanne Linder
Weisshorn to Zermatt haute route
Just wanted to let you know that the
course was all I expected it to be. Have many great pics and
wonderful memories. Truly
the most spectacular walk of my life. Had the full range
of conditions - blazing sunshine, blasting snowstorm, you
name
it! Thanks for all the advice etc.
Chris Terry
First and foremost, I thoroughly enjoyed
the week. Thomas was an excellent guide; he worked hard looking
after
us, had a
good sense of humour and helped me learn some great new
skills and techniques. I know that everyone on the trip
had every
confidence in his ability. The trip organisation was
excellent. This started with good work from the office
by helping
me to get on a trip that was enjoyable and met my needs.
Everything
on the trip and at the hotel was organised in a relaxed
yet efficient manner. The all-inclusive price worked
very well
and is a major differentiator from your competitors'
offerings. I don't expect that they have the same quality
of organisation
and guides that ISM has either. I would definitely recommend
ISM to anyone thinking of doing something in the Alps
and I
have my eyes on a couple of courses next year.
Michael Lawrence
Hotel Feedback
I was
very happy with the Grand Chalet: friendly, efficient owners,
comfortable rooms, good food, and delightful location.
David Berrill
The hotel was lovely, really nice people, the room was great
and with a smashing view. Breakfast was the best part with
regards to meals; keep the muesli on the menu!
Jennifer Tuckley
Impressed with Grand Chalet - very clean and very comfortable;
great views, good food. It was noticeable that when there wasn't
a large crowd the standard was better, but that is to be expected.
The quality of the Grand Chalet underlines ISM's attention
to detail and
we thought ISM could make more of this in its literature especially
when appealing to those for whom a course is also a holiday.
Elliot Piggott & Joanne Linder
The Grand Chalet
was a perfect base, with a wonderful location. Just the right
balance of luxury and economy! It was nice
to have the comforts of a hotel, without paying too much
for elaborate rooms, fancy food, and over-fussy service.
Nick Spedding
The Grand Chalet was clean and comfortable, the welcome was
fine, and the staff and service was good also. The food was
very good, well cooked and presented.
Kevin Joliffe
Good - nice atmosphere, good meals, pleasant rooms.
Chris Watt
Very good. I will definitely return to ISM for autumn rock
climbing in the UK and Alps next season. I am planning to use
the Grand Chalet for short trip to Switzerland with family
later in the season.
Tim Cox
Handling of your Enquiry & Booking
Excellent arrangements, both availability on phone and paperwork.
Well
done.
David Cronk
Eira is on the ball and offers a very welcome feeling. Easy
and pleasant and efficent as usual. Thanks Eira. They'd be
lost without you!
Neil Taylor
Perfectly happy - great communications from the office,
good emails,
contactable and helpful (even with stupid questions) and
dedicated
personalised service. Awesome.
Gary and Jonathan
I phoned up before booking my trip and the service was brilliant,
Eira is so friendly :) The booking was handled well, I did
this
online but received e-mails to tell me when payments were due
etc
Jennifer Tuckley
Great. Very personal. Very efficient. This was the main reason
we selected ISM. Eira displayed an in depth knowledge and desire
to meet our needs. We were also looking at two other companies
but the difference
was noticeable in that they were more concerned with filling
courses than with satisfaction.
Price was not an important consideration for us. Our concerns
were not going over familiar ground too much nor going out
of our depth. The guide was extremely important, having had
poor experiences in the past elsewhere. Because Eira took the
time and trouble to really understand those concerns we were
inclined to pay more for a custom course in the confidence
that she would deliver what we were seeking.
Elliot Piggott & Joanne Linder
Eira was brilliant,
without doubt an asset to the company. She was helpful to the
extreme, nothing was too much trouble, very knowledgeable,
professional, but most of all, very friendly and was a pleasure
to converse with.
Tyrone Saunders
Absolutely 1st class. Eira, if you are reading this, you deserve
a medal!
The problems that I presented you with (dates, course content
etc) were not insignificant. Yet throughout all of my (extremely
detailed) enquiries you remained patient, and always attempted
to come up with a solution for
me. Thank you.
Ian Greenhalgh
2005 - Winter Ice & Ski courses
West Oberland Haute Route
Many thanks for
another great week.
I thought that the route was excellent and, despite the weather, provided some
spectacular scenery and skiing.
Getting snowed-in just added to the entertainment!
The group dynamics were good also as everybody got on and there was no great
range of abilities.
Well done on the navigation; not an easy task when all 3 dimensions are white!
It is nice to relax and have complete trust in one's guide - something I have
always found at ISM.
Gerard Morris
West Oberland Haute Route (and Ski Touring Safari)
We are both delighted to have done the tour with
you and enjoyed it enormously. We both feel that we were treated
to a great
variety of weather and condition and consequently got a very
fair picture of what high level touring is about. It is certainly
a very committing route, once started no quitting!.
Roger Jones
West Oberland Haute Route
Thanks for all your hard work in making a great week
pan out so well. I must say I thoroughly enjoyed the experience
and
the company.
Mike Richards
Haute Route du Soleil
Thank you very much fro the photos but most of
all for your patience, persistence and professionalism.
Looking fwd. to a visit from you or anyway a future course.
Alain Wormser
Ski Grand St Bernard
I just wanted to let you know that Alice and I thoroughly
enjoyed our week with you, Rob and the rest of the group (very
nice compatible group). I especially enjoyed it and am very
grateful to you for the sedate place you indulged me with!
Rob Woodbridge
Summer 2004
Summits & Skills
Excellent. Everything
was clearly explained and we had ample opportunities to practice
techniques etc. It was great to learn
all the day to day alpine stuff e.g. about how huts actually
operate as well as the technical climbing stuff - I must have
asked a thousand questions!
Have recommended the company and course to friends – what
else can I say? Really looking forward to getting out to the
Alps again next year to put these skills into practice. Thanks!!
Sally
Woodbridge
Guiding/Instruction.
A nicer bunch of guys you couldn’t
wish to spend time with in the mountains -all very free with
their expertise, lots of information, and lots of opportunities
to try things out. The main thing I really appreciated was
that it was all taken care of ... accommodation, food, transport,
everything was planned. All we had to do was concentrate
on the climbing. Overall excellent, I would have no hesitation
in recommending the course to others and we intend to come
back for the next one next year hopefully.
Neil Lawson
Just a quick one to let
you know that Stu and I had the most fabulous time on our course.
The hotel was fantastic, brilliant
food and lovely staff – really chilled and homely. Gary
our guide (part Kiwi part goat) was brilliant – patient,
laid back and taught us immeasurable amounts of stuff as well
as taking us to the most beautiful places we’ve ever
been. I was hooked on the mountains before and even more so
now. We’ll definitely be back.
Sushie Dobbinson
Student Alpine Week
Course content covered
everything I’m aware that I need,
and we did a good summit into the bargain. Would have liked
to do another, but we didn’t have time!
Guiding/Instruction excellent. Both Steve and Peter gave us
endless hints and tips with possible alpine situations in mind.
I now feel as if I’m perfectly capable of tackling suitable
routes when I want to. Great thanks to ISM, especially Steve
and Peter, for an amazing course. I loved every minute of it!
Unsigned
feedback
Thanks for a great course and giving me the confidence
and equipping me with the skills to go out and explore the mountains.
I can't wait to come back to the Alps next year!
David Morris
Enquiry/Booking. Eira did an excellent job with the handling
of my enquiry and the booking. Extremely thorough and friendly!
Course Content. The content for the Student Alpine Week was
very well formulated, covering a range of basic skills required
for rock climbing, mountain walking and alpinism. It definitely
provides a solid grounding for further extensions. The duration
of the course was fairly comfortable for beginners as well,
without being overly taxing. The guiding and instruction provided
by Terry and Dave was very professional. They were clearly
knowledgeable in alpine skills, and gave clear instructions.
I found them to be very patient, especially since our group
consisted of people with differing physical capabilities. Terry
made conscious efforts to ensure that there were challenges
suitable for everyone.
YY Teo
Gran Paradiso Haute Route
Perfect for people
like me who want to have a good time in the Alps but haven't
got the time to learn all the skills
necessary
to go it alone. As you might have guessed I really enjoyed
it. Thanks for a great time!
Andy Treweeke
Just to let you know I went on the Gran Paradiso trip
with my son Mark two weeks ago. We had a great time, thoroughly
enjoyed every minute of it. A good mix of people, a well planned
trip and an excellent guide (Steve Jones).
Peter Sweatman
West Oberland Haute Route (Ski)
I had a wonderful
time, loved the area and the tour and can't speak highly enough
of Terry for his management and
leadership
of the trip. Simon was also extremely competent and they made
a very good team. I would, and have, definitely recommended
this tour to others. We were very fortunate with the weather
and had some amazing views. Most of my aims were met, namely
to experience a ski mountaineering tour in a variety of snow
conditions with a view to becoming an independent ski tourer.
This latter aim was a bit ambitious in retrospect as, although
a competent winter mountaineer, I hadn't quite appreciated
how much more involved touring can be with skis on!! I will definitely
be interested in booking another ski touring course and recommending
the ISM to others.
Jill Lockett
Just wanted to say what an incredible week Tina and
I had last week. Please pass on my thanks for a wonderful time.
Terry's
expertise and professionalism, organisation and knowledge made
it an experience of a lifetime. Thank you so much to Terry and
ISM ........will be back again another year!
Caroline Craig
Technical Alpinism
Guiding/Instruction. Excellent;
very enthusiastic, very informative, very knowledgeable and
fantastic climbers (probably
the best
climbers I've been guided by). Whole ISM ethos of excellence
runs through everything.
Will Boxall
I want to thank you for
the week Di & I had with you in
August. It was full and exciting, and testing, too - as it
should be. I think by the end of the second week I was climbing
better (in London, going up an escalator, I found myself going
Feet....Feet....Feet!). The intensity of that time stays with
me. Thanks for that, and for the good company on and off the
mountain.
Charles Hewlings
Just a note to say how
much I enjoyed the Technical Alpinism course.
I thought Gary produced something which was extraordinarily
well suited to me and Pete. I'd hoped that the course would
give me enough basic
skills and confidence to tackle movement and climbing on snow
and ice, which I hadn't done before. I feel it did exactly
that, and was a very
useful introduction to the simple logistics of huts, equipment,
timing and route-finding. I feel I can now start to develop
those skills with my
own practice. It would be hard to find fault with Gary, and
I hope you will pass on my thanks for his patience, professionalism,
rigour and good humour. He showed us a lot of very useful skills
in a very short period of time.
Mike Kelly
Mt Blanc & Gran Paradiso
An excellent
week spent with ISM climbing and summiting Mont Blanc and
Gran Paradiso. Please pass on my thanks and appreciation
to Adrian, Dick & Anders who were all top blokes and
great guides. Must say that my new alpine skills might not
be fully
exploited in the tropics, but I hope to sign up with ISM
again in the future.
Jonathan Grosvenor
Guiding/Instruction. First class - very knowledgeable and
sensitive.
Other Comments: Brilliant week, really felt sorry it had to
end, even though we didn't summit MB
Bob Kay
An exceptional experience - used a guide (French) once
before and the experience was not very good. This is exceptional
-
will
climb with you guys again!
Craig MacIntyre
Classic Alpine Ascents
Just thought I'd let
you know that the course was a great success and all that was
hoped for was achieved. The guides
Steve and Peter put together an excellent programme of varied
alpine experience which was pitched at just the right level
- challenging but achievable. I learned a great deal and importantly
came away with a lot of personal satisfaction. Don't know how
you arranged the weather but that was excellent too --- very
lucky! Thanks for your help in arranging my requests.
Bruce Stainsby
Classic 4000’ers
Overall an extremely
enjoyable experience from beginning (i.e. enquiring/booking)
to end (i.e. completing this feedback
form)!
Key range of courses, quality of guides and flexibility when
on the course (i.e. not tied to a pre-planned programme).
Simon
Mackay
I had a superb week that surpassed all expectations.
Many thanks to Adrian and Gary, all at ISM and to fellow clients.
Jeff
Corner
A short and belated
note of thanks to Adrian and Gaz for guiding me last week through
the Classic 4000’ers. It lived up
to all expectation and I'd recommend ISM to others without
reservation.
Chris Greenwell
Technical Alpine Ascents
Just a few lines
to say what a fantastic time I had last week climbing with
Pat and James. The venues, routes, scenery and
company were all excellent, and despite indifferent weather
at times, Pat was able to pull out some challenging routes
up some awe inspiring mountains. I am fired with enthusiasm,
and following discussions with Pat the lure of the Eiger and
the Matterhorn are a distinct possibility in the future.
Once again many thanks for all the arrangements, and please
pass on my gratitude to Pat when you are next in touch with
him.
Alistair Durrant
Technical Ascents – Bernese Oberland
Guiding/Instruction.
Mike was superb! He was helpful, supportive and encouraging
at all times during the week. We felt
like
participants rather
than merely punters! He gave me confidence to perform to
the best of my abilities during the week and I cannot thank
him
or commend him highly enough for the way he ran the week.
Mike, if you read this, we had one hell of an amazing week!
Thank you.
I'll be back with ISM again for sure!
Steve Moody
Personal Guiding
The training I requested
was not in the ISM normal programme but I was able to have
the training tailored as I requested.
I received excellent instruction from Thomas. We maintained
a very flexible schedule and covered all areas that I wanted
to be covered.
Guiding/Instruction. The guiding was excellent. With one-on-one
training with Thomas we covered a huge amount of information
and he was extremely professional in his guiding. Since the
course, starting with a small amount of technical climbing
experience, I am now
lead climbing at a 6a level and that is due to the training
I received.
Aaron Williamson
Matterhorn Ascent
I want to express my thanks
to yourself and Pat for a rewarding and very successful trip
to the mountains. My guide
was both
professional and security-conscious and the climb on the Matterhorn
was a great and memorable experience. We were blessed with
the weather. The rest of the week was well-paced and pitched
at my needs (and energy levels!). I will highly recommend your
company to friends and colleagues and will certainly consider
returning for future adventures. Kind regards
Eileen O'Sullivan
Mont Blanc Special
It would be very remiss
of me not to write and say that I had one of the best holidays
of my life over the last week
whilst assaulting Mont Blanc with Richard and Pete!
Thank you for making it so spectacular and I look forward to
returning for the Matterhorn next year.
David Neale





